? FAQ
Q1: Are you a manufacturer or trading company?
A1: We are a manufacturer with our own factory and exporting department.
Q2: What's the lead time for your machines?
A2: Normally it is approximately 30 to 45 working days.
Q3: What are the payment terms?
A3: 30% deposit via TT, 70% paid before shipment; or L/C, Western Union.
Q4: Can we check the machine before placing an order?
A4: Yes, you are welcome to visit our factory and inspect the machine at any time.
Q5: Is it difficult to install the machine?
A5: Standard small machines are packed as a complete unit; you only need to connect power and compressed air. For large machines, we provide detailed instructions and videos for easy assembly.
Q6: Can the machine voltage meet our local power source?
A6: Yes, we can customize the voltage and power specifications as per your request.